I requested my username or password reset, why
haven’t I received an email?
If you haven’t received an email after five minutes, first
check your spam/junk folder. The Chequed email may have been
directed there based upon the security settings of your email
The email is not in my inbox or my spam/junk folder, now
what do I do?
It is possible that the security settings of your email service
provider are strict enough to completely block emails from outside
parties. Please add firstname.lastname@example.org and
email@example.com to your email’s safe senders
list. Then request the email from the Chequed system again. If the
email is still not coming through contact Chequed support for
Did you know?
If you have questions or need assistance from Chequed.com,
please click here!