Recover your Username or Password

FAQs

I requested my username or password reset, why haven’t I received an email?
If you haven’t received an email after five minutes, first check your spam/junk folder. The Chequed email may have been directed there based upon the security settings of your email service provider.

The email is not in my inbox or my spam/junk folder, now what do I do?
It is possible that the security settings of your email service provider are strict enough to completely block emails from outside parties. Please add support@chequed.com and noreply@chequed.com to your email’s safe senders list. Then request the email from the Chequed system again. If the email is still not coming through contact Chequed support for assistance.