I requested my username or password reset, why haven’t I
received an email?
If you haven’t received an email after five minutes, first check
your spam/junk folder. The Chequed email may have been directed
there based upon the security settings of your email service
provider.
The email is not in my inbox or my spam/junk folder, now
what do I do?
It is possible that the security settings of your email service
provider are strict enough to completely block emails from outside
parties. Please add support@chequed.com and
noreply@chequed.com to your email’s safe senders list.
Then request the email from the Chequed system again. If the email
is still not coming through contact Chequed support for
assistance.
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